Department Contact List

Billing and Payment – For questions regarding payments, terms and amounts due, please contact billing at nmmbillingandcollections@newmexicomutual.com or call customer service at (505) 343-7744 or (800) 788-8851.

Claims – For information on the status of a claim, identify the assigned adjuster or other questions, contact our claims department at nmmclaims@newmexicomutual.com or call (505) 343-2851.

Loss Prevention – For information on survey dates and times, recommendations, or safety inspections, please contact Patrice Antonio at patrices@newmexicomutual.com or call (505) 343-2860.

Marketing – For information on adding a new user to CompQuick, licensing information, training requirements, and event information, please contact Mike Baldwin at mikeb@newmexicomutual.com or call (505) 343-2831.

Premium Audit – For information on audit status, audit forms, and confirmation of audit dates please contact Valerie Nieto at valerien@newmexicomutual.com or (505) 343-2825 or Lucy Gallegos at lucyg@newmexicomutual.com or (505) 343-7720.

Underwriting – For information on new business applications, status of quotes, renewals, classification codes, payroll changes, or policy information changes, please contact your underwriter or underwriting assistant who is assigned to your agency.